Having a custom frame made is more than mailing your measurements and after waiting a long time receiving your bike. I feel that personal contact and discussion, a unique design and the building process are equally important to get the best bike. Ordering a bike with me looks something like this:

First send me a message with your dreams and wishes: what will you be doing with the bike, where do you ride, how do you ride, how big are you, what are your current bikes,etc. Everything to give me an impression of the person I am talking to. I’ll then make an appointment with you, either here in person, over the phone or through email or chat. What you prefer. I always recommend a testride on one of my personal bikes (if you are anywhere near the Netherlands) Riding together might be the best way to get to know you.

I’ll ask you for some fysical dimensions and have you measure your current bike(s). If you are not sure about how you sit and ride, or have some physical issues I’ll probably advise you to go and get a good bikefit. I proudly work with Mago in Rotterdam, but if you have another fitter that’s of course fine.

With all the data, our discussions and maybe the input from the testride I’ll set up a first drawing. This one will be adjusted and changed while we discuss the bike, until we both agree this is the best bike for you. Only the will I ask you for a 50% deposit and after payment I’ll start ordering parts and tubes. Since I am a small business and build a lot of different bikes I try to keep stock to a minimum.
Once the building starts I’ll notify you and will send updates and photo’s of the work.
After the frame comes back from paint or powdercoat I will check it again, clean threads, face, ream and tap where needed and treat the frame internally against rust. Once the 2nd part is payed you can pick up the frame or I’ll ship it to you. When you have ordered a complete bike I’ll build it up, thoroughly check and carefully testride it before it is delivered.